Retab Terms of Use

Effective date: 30/05/2025

Who we are. These Terms of Use (“ Terms ”) are an agreement between Cube AI, Inc. d/b/a Retab (“ Retab ,” “ we ,” “ us ,” or “ our ”) and the person or entity using our services (“ you ”). They govern your use of retab.com , our SDKs, APIs, and related services (collectively, the “ Services ”). Retab is a developer platform and SDK for AI-powered document processing and automations.

Contact. Email contact@retab.com . Mailing address: 1111b South Governors Avenue, 3183, Dover, DE 19904, USA .

Related terms. Our Privacy Policy explains how we collect and use data; it forms part of these Terms by reference.

1) Accounts and eligibility

You must be 18+ to use the Services. If you create an account for an organization, you represent you’re authorized to bind that organization.
Keep your credentials confidential. You’re responsible for activity under your account.

2) What you can do / can’t do

You may use the Services to build and run document-processing workflows in accordance with these Terms and our documentation.

You may not : (a) break the law; (b) infringe others’ rights; (c) try to access areas or systems you’re not allowed to; (d) interfere with or overload the Services; (e) reverse-engineer or attempt to extract source code or model weights; (f) circumvent usage limits, metering, or credits; or (g) upload malware or content you don’t have rights to.

3) Your content; outputs

Your Input/Output. You own the inputs you provide and, to the extent allowed by law, you own the outputs generated for you. Similar outputs may be produced for others.
Our platform IP. We own the Services, brand, and underlying technology. Using the Services doesn’t transfer our IP to you.

4) Data use and privacy

We process service data to operate, secure, and improve the Services, and may use certain usage data to improve model quality.
Enterprise/Custom customers can obtain enhanced data controls, including restrictions on model-training use, per their order form. See our Privacy Policy for details.

5) Plans, pricing, and credits

Plans. We offer (i) Free , (ii) Scale at $0.01 per credit , and (iii) Custom/Enterprise plans. Current features, credit rates, and any monthly free-credit allotments are shown on the pricing page and may change over time.
Credits. A “credit” is a unit that met ers use (for example, document pages or model category) as described on our pricing page and/or docs. Charges are based on the credits consumed.
Taxes. You’re responsible for applicable taxes; we may charge tax when required.
Price changes. If we change prices or credit rates for non-Custom plans, we’ll post the change and, for material increases, provide 30 days’ notice before it applies to future use so you can stop using the Service if you don’t agree.

6) Billing, refunds, and cancellation (Free & Scale)

Pay-as-you-go. For Scale, you authorize us (or our processor) to charge your payment method for credits you purchase/consume.
Cancel any time. You can stop using the Services and cancel at any time from your account settings; cancellation stops future charges. There are no early-termination fees . (Custom/Enterprise is covered by its own order form—see Section 7.)
Refunds. Payments are non-refundable except where required by law or if we determine a billing error occurred.
Free credits. Where offered, free monthly credits are as described on the pricing page; details (amounts, resets, and eligibility) are posted there.

7) Custom/Enterprise plans

Custom/Enterprise plans follow the separate order form or master agreement you sign with us (which controls if it conflicts with these Terms). That agreement will set any commitment term, service-level targets, data-use restrictions, and specific termination rights.

8) Third-party services

Some features may rely on third-party services (e.g., analytics, hosting, model providers). Their terms and privacy practices apply to them, and we aren’t responsible for those third parties.

9) Service changes; discontinuation

We may add, change, or remove features. If we discontinue the Service entirely, we’ll give reasonable advance notice and refund any prepaid, unused fees (if any).

10) Warranty disclaimer

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES (EXPRESS, IMPLIED, OR STATUTORY), INCLUDING MERCHANTABILITY , FITNESS FOR A PARTICULAR PURPOSE , NON-INFRINGEMENT , AND THAT OUTPUTS WILL BE ERROR-FREE, COMPLETE, OR SUITABLE FOR YOUR USE CASE. You should review outputs before using them in production.

11) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WON’T BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (INCLUDING LOST PROFITS, DATA, OR GOODWILL). OUR AGGREGATE LIABILITY FOR ALL CLAIMS UNDER THESE TERMS IS LIMITED TO THE GREATER OF (A) AMOUNTS YOU PAID TO US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM OR (B) USD $100 . Some jurisdictions don’t allow certain limits; those limits apply only to the extent allowed.

12) Indemnity (business users)

If you use the Services for business, you’ll indemnify and hold us harmless from third-party claims arising from your use of the Services or violation of these Terms.

13) DMCA / copyright notices

Send alleged infringement notices to contact@retab.com with: (i) the work claimed infringed, (ii) the material at issue and its location, (iii) your contact info, (iv) a good-faith statement, and (v) a statement under penalty of perjury that you’re authorized to act.

14) Export controls

You’ll comply with applicable export, re-export, and sanctions laws; you won’t use the Services in embargoed countries or by prohibited parties.

15) Changes to these Terms

If we make changes that materially and adversely affect you, we’ll give at least 30 days’ notice (email or in-product). Other changes are effective when posted. If you don’t agree, stop using the Services.

16) Governing law and venue (Delaware courts)

These Terms are governed by Delaware law (without regard to conflicts rules). Exclusive jurisdiction and venue lie in the state or federal courts located in Delaware, USA , and you consent to those courts. No mandatory arbitration applies.

17) General

You can’t assign these Terms without our consent; we may assign to an affiliate or in a merger/sale. If a term is unenforceable, the rest still apply. These Terms are the entire agreement for the Services (except a signed Custom/Enterprise contract).